How to Reset Your Password

Summary:
If you’ve forgotten your password or are having trouble logging in, follow these steps to reset it and regain access to your account.

Steps to reset your password

1. Go to the Sign In page.

2. Click Forgot password? below the login form.

3. Enter the email address associated with your account.

4. Check your inbox for a password reset email.

   • If you don’t see it within a few minutes, check your spam or junk folder.

5. Click the link in the email and create a new password.

   • Your new password must be at least 8 characters and contain both letters and numbers.

Troubleshooting tips

• If you don’t receive the reset email, ensure you entered the correct email address.

• Still not seeing it? Add our support email to your safe senders list and try again.

• If you no longer have access to your email address, please contact support for further assistance.